Last updated: October 1, 2026
Seek His Grace LLC ("we," "us," and "our") operates Seek His Grace and provides its paid memberships. Stripe processes membership payments on our behalf.
Paid memberships are recurring subscriptions billed monthly through Stripe. By starting a paid membership or trial, you authorize recurring charges until you cancel.
Free trials are occasional promotional offers and may not be available at all times. When a trial campaign is active, availability and qualification are determined at signup and can be limited to one trial per customer/account.
If a trial is offered and activated, billing starts automatically when the trial ends unless canceled beforehand.
You can cancel anytime in Stripe Billing Portal from your account plan page. If you cancel, your subscription remains active through the current paid period (or trial end), then ends and does not renew.
Stripe shows the effective date and any charges before you confirm a plan change. When a lower plan takes effect, its storage limits and daily prompt allowance apply. Cancellation does not delete your account, saved highlights, notes, bundles, journals, conversations, or game history. Saved journals and bundles remain readable and deletable; creating or editing them requires Pro or Premier.
Monthly allowances do not roll over. Deleting saved items frees storage but does not restore a monthly creation allowance. If you are above a lower plan's saved-item limit, existing items remain readable and deletable. Highlight and verse-note editing is paused until your combined saved count is at or below your current limit, or you choose a plan with enough saved space. New items require available space within the limit.
Seek His Grace memberships are digital services. Payments are generally non-refundable once charged, except where required by law or where we choose to grant a courtesy exception.
To request review of a charge, contact billing@seekhisgrace.org with your account email and transaction details.
If you have a billing issue, contact us first so we can try to resolve it. Cardholders can still initiate disputes through their bank under card-network rules. We may submit account and usage records to respond to disputes.
This policy is part of our Terms of Use. See also our Privacy Policy.